PRIVACY AND PERSONAL DATA PROTECTION POLICY
With a sense of responsibility and respect for personal data, our company ATHINA GAMILI based in Heraklion, Crete (TIN: 064000639 D.O.Y. Heraklion) and our online store www.gami.gr comply with the applicable legal framework which includes the General Regulation of the European Union on the Protection of Personal Data (EU) 2016/679 and the applicable Greek legislation. This Privacy Policy describes how we use the personal data you provide to us when using our website, as well as the measures we have taken to protect and keep it safe.
As the use of the products and services provided by our online store, including the provision of online ordering services for our products, requires ensuring the ability to communicate with you, it is necessary during your registration and/or when ordering and/or purchasing products to state the true personal data that will be requested of you.
Collection – Processing of Personal Data
By the term Personal Data we refer to any information that characterizes you, i.e. leads to the direct or indirect verification of your identity, such as name, ID number, residential address, e-mail address, telephone number, contact information.
We collect, process and store the personal data that you voluntarily disclose to us in any way for the provision of our services that are available online, such as by creating an account, registering an online order and purchase from our online store, filling in and sending the form contact or send any request. If you refuse to provide us with your details, it will be impossible to provide our services.
The personal data we collect are your name (identity data), home address, email address (email), telephone number, contact address, order shipping address (contact data), data related to the payment method for the transactions you carry out on our website, while in case you wish to issue an invoice the necessary information for this purpose (company name, VAT number, registered office). Other information, such as for example your size, your preferences in a product category, your age may be collected to fulfill your order, to recommend products of your interest and to further improve your shopping experience with us. At the same time, we collect and process traffic data of our website, information collected from the use of cookies in your browser, technical information about your internet connection, browser, Internet Protocol IP address, operating system version and username is used on social media if you interact with us through them.
Purposes of Processing – Lawful basis for processing personal data
The processing of your personal data is done only for the purposes that the operation of our online store requires and for the realization of the services you request from us and if you have given your consent for their processing. We only process personal data that is absolutely necessary for the execution of the service contract between us, the compliance of our company with the legal obligations imposed on us by the applicable legal framework at national and European level, for the pursuit of our legitimate interests or for the fulfillment of a duty imposed by the public interest.
We process the personal data you provide to us in order to provide you with the services you request us to offer you, such as the delivery of the products you order and purchase, to identify you as a customer and update your profile information, for administration and security of payments, the personalized provision of our services, the management, appropriate preparation and timely satisfaction of your special requests, the monitoring of the use of our provided services, the management of various requests/complaints or complaints and the personalized communication with you, for the pension, issuance and observance of legal and tax documents (e.g. receipts, invoices, etc.) and the promotion of our products.
After weighing the interests of our company against your fundamental rights and freedoms, as provided by the legislation for the protection of your personal data, we process your personal data to serve and defend the legitimate interests of our company in any case, the improving the services provided by us to meet consumer requirements, conducting market research, evaluating our services and creating statistical data about our website traffic and sales, for internal marketing studies, for the analysis and consumer profile monitoring.
Only with your consent will we use your personal data to send you newsletters and inform you individually by any electronic means about our products and our offers. For those cases where the processing of your personal data is based in your previous express consent, you have the right to withdraw your consent at any time, without prejudice to the legality of the processing based on it until its withdrawal. The withdrawal of your consent can be submitted to the email address: info@gami.gr
Recipients of the Data
Access to your Data is granted to the authorized personnel of our Company and the companies cooperating with us or third-party service providers, who, having contractually committed to the confidentiality and protection of your Data, process your Data on our behalf and in accordance with our orders to achieve the purposes strictly related to our services, the use of our website and the fulfillment of our legal obligations. Our service providers include Stripe, with whom we work to process your online payments for your orders and purchases through our online store and which complies with the European Union (EU) General Data Protection Regulation 2016/679. Our company may share your data with third parties to comply with applicable law or a decision of a public or judicial authority, as well as to help prevent violations of the terms of use of our website or to prevent its illegal use.
We have taken all appropriate organizational and technical measures to secure and protect your personal data from accidental or unlawful destruction, accidental loss, alteration, prohibited dissemination or unauthorized access and any other form of unlawful processing.
Personal data retention time
We retain your Personal Data as long as necessary to fulfill the purposes set out in this Privacy Policy and to comply with applicable law. For as long as you maintain an account on our website we will retain your Personal Data. In relation to your Personal Data relating to product purchases, we retain this data for as long as is necessary to administer the product purchase and to comply with our legal obligations (such as tax and trade laws). At the end of this retention period, your data will be completely deleted or anonymized to be used in a non-identifiable way for statistical purposes and to improve our business services.
Your Rights
You can contact us at the address info@gami.gr at any time, free of charge, in order to exercise your rights regarding the personal data you disclose to us in accordance with the provisions of the General Regulation of the European Union for the Protection of Personal Data (EU ) 2016/679:
- Right to information and access to the categories of your personal data that we keep and process, the purposes of their processing, the categories of their recipients, the time of their retention, your relevant rights, the right to submit a complaint to the Personal Data Protection Authority, the existence of automated decision-making, including profiling, as well as the right to receive a copy of your data.
- Right of rectification any omissions or inaccuracies of your data and/or completing them so that they are complete and accurate.
- Right to erasure of your personal data from the records we keep ("right to be forgotten").
- Right to restriction of processing of your data subject to conditions.
- Right to portability of the data: to request under conditions from the Company your data in a structured and commonly used format, in cases where this is technically possible, or to request that we transmit to another data controller.
- Right to object: object at any time under conditions to any further processing of your personal data held by us.
- Right to withdraw your consent in the cases where the processing of your data is based on it.
Cookies
On our site we use identification information of our page users and other similar tracking technologies (collectively called "Cookies") to facilitate your access to our services, for statistical purposes and to adapt advertisements and offers to the interests and needs of each visitor. Cookies are small text files that contain navigation information and are stored in your computer's browser when you navigate through our website. This information may also include the type of browser you use, the type of computer, its operating system, internet service providers and other such information.
By visiting our website you consent to the use of cookies. Cookies may be set by us or by third parties (Google Analytics cookies), through which information is collected and sent to third parties to provide anonymous targeted advertisements when visiting other websites.
In any case, if you wish, you can modify your browser settings by rejecting some or all cookies. However, some services and functions of our website may only be available through the use of cookies.
Modification of the Privacy Policy
The management and protection of your personal data is subject to the terms of this Policy. In any case, we reserve the right to change or revise the Privacy and Personal Data Protection Policy within the framework of the applicable legal framework. Please check our Policy periodically to be informed of any changes and the most recent revision date. This Policy was last updated on 02/18/2023.